The 39-year-old occasionally receives food and drink rewards, such as a drink from an elderly woman who boards the bus early every morning.
According to Mr. Shanmugam, she occasionally also “purposely” purchases or gives him snacks.
The esprit de corps, akin to the casual acquaintance between neighbors, is conceivable due to his leadership of the first Service 143 bus from Jurong East to Toa Payoh bus interchange for the previous biennium. According to the Tower Transit Singapore staff, “80 to 90 per cent of passengers are regular” on the first bus, which leaves at 5.25 am for him.
Everything seemed normal when a regular passenger boarded at Teban Gardens around 5.40am, recalled Mr Shanmugam. He had seen the passenger take the first bus three to four times a week, for over a year. “From his outfit, (I could tell) he’s not going to work. So that’s where I started to chat with him.”
The man in his mid-50s would alight opposite Block 701 along West Coast Road. It was where he went for dialysis.
When a passenger in a wheelchair was about to get off the bus, it was usually obvious that the special bell push-button on the handrail in the wheelchair bay had a different sound from the normal bell.
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